24th Singapore Facilitators' Forum

Date: 12 Jul'08, Saturday

Time: 8:30am – 1:00pm

Place: Focus Conference Room,
#15-08, Sim Lim Towers,
10 Jalan Besar,
Singapore 208787
(This is NOT Sim Lim Square!)

Agenda:

8:30 am Arrivals & Registration
9:00 am Part 1 – Divergence Problem Solving Tool – Reverse Brainstorming for Idea Generation
10:30 am Tea Break & Networking
11:00 am Part 2 – Convergence Problem Solving Tool – Compound Decision Matrix
12:30 pm Special Announcements
12:40 pm Closing Circle
1:00pm End of Session

Outcomes:

Have you ever tried running a Brainstorming session for a repeated 'die-hard' problem in your organisation with the same group of people? What's the outcome of the session? Have you ever generated a long list of possible solutions for a project but were unable to arrive at a satisfactory solution with your team? This session is designed for you if you ever faced any of the above challenges.

Part 1 – Reverse Brainstorming. Most of us are familiar with Brainstorming as a idea generation tool. Reverse Brainstorming is conducted in a similar way but instead of thinking of solutions to solve an issue, team members are to think of ways how to make things worse for a defined set of problems. With the negative solutions, the team then analyse what are the root causes and then finds a solution to each of the problem identified.

Part 2 – Compound Decision Matrix. The Compound Decision Matrix cascaded a series of simpler Decision such as the Grid Analysis and the Paired Comparison Table to allow teams to explore all possible options before arriving at a conclusion based on a set of pre-defined conditions.

The Facilitator

Ms Cynthia Zhai is a trainer in customer service and part-time facilitator. She's a member of IAF.

She's active in Toastmasters and a regular volunteer at Changi prison. She's also a NLP Practitioner and dedicated to bringing NLP in her training. Cynthia was born in China. She has a Masters degree in Management and worked in Human Resources in Shanghai before.

Fees:

Early bird registration 1 week before forum date or earlier:

Full-time tertiary students S$5.00
Others : S$10

Normal Rate after registration deadline:

Full-time tertiary students : S$15Others : S$15

Please register online via FNS website at http://www.fns.sg/current_programs.htm

If you are unable to register on-line please email our Forum administrator - Ms. Emily Ng at emilyng_fns@yahoo.com.sg

Fee is payable at the door. Once registered, the forum fee would be payable regardless of actual attendance. Cancellation or withdrawal is not permitted. We welcome replacement.

If you require directions, please log onto the following website to download the map of the venue.
http://sg.pagenation.com/sin/Sim%20Lim%20Tower_103.8545_1.3037.map

If you have enquires, please email our Forum Administrator - Ms. Emily Ng at emilyng_fns@yahoo.com.sg .